Frequently Asked Questions
Everything you need to know about your SIDIZ seating experience.
How long does shipping take for my ergonomic chair?
Orders are typically processed within 1-2 business days. Standard shipping within the continental United States usually takes between 3 to 7 business days depending on your location.
What is your return policy for home office furniture?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund, minus any applicable restocking fees.
Do SIDIZ chairs come with a warranty?
Yes, all our chairs come with a comprehensive 3-year limited warranty that covers manufacturing defects in materials and workmanship to ensure your long-term comfort.
Are the chairs difficult to assemble?
Most SIDIZ products are designed for easy assembly and come with a detailed instruction manual and necessary tools. Assembly typically takes between 15 to 20 minutes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and financing options through Affirm for qualifying purchases.
How do I adjust my chair for the best ergonomic support?
Each chair features multiple adjustment points including seat height, armrest position, and lumbar support. We recommend checking our online video guides for a step-by-step setup tailored to your body type.